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The Communication in Dentistry series is a comprehensive guide to all aspects of effective communication in dentistry. The programme has been designed for the whole dental team and you may like to watch it together to stimulate discussion. It includes authentic examples of how skilful and flexible communication in the workplace, as well as being integral to good patient care, can also go a long way towards reducing or even preventing complaints, legal claims and ultimately, loss of income.
It also illustrates how getting along with your colleagues and patients reduces stress and creates the good working environment that makes going to work an altogether more positive and rewarding experience.
This volume of the programme comprises three modules, which can be bought separately, or as a package of three:
How do I access my verifiable certificates?
To access and download the verifiable CPD certificate for this course, you will need to purchase either a monthly or annual subscription by clicking here
Communications and Complaints is module 5 of the Communication in Dentistry series
The aim of module 5 is to illustrate the part communication plays in:
The CPD planner allows you to schedule CPD courses and webinars on your CPD planner.
Please note, if you remove this item from my CPD, it will also be removed from the CPD planner.